About Me
As a member of the information technology community, I continue to educate myself on upcoming and evolving ways to solve today’s problems. I am seeking positions that allow me to continually grow in my knowledge as well as provide new challenges. My out of the box thinking, and determination has proven to provide a solution that answers the needs of the business while reducing costs.
Name:
Ryan M. Huneidi
Date of Birth:
April 7 1987
Nationality:
American
Location:
St. Louis, MO
Skills
Software
Hardware
Engineering
Analyst Skills
Software
Software
- HP/MicroFocus Software Suites
- BMC – Patrol,Portal, Remedy, BEM
- CA Wily/CEM
- Alarmpoint
- Splunk
- Compu-link
- Anti-virus Suites
- Exchange, Office 365, Sharepoint, MS Office
- DNN/Wordpress/Joomla
- Solarwinds Orion Tools
- HP/HPE/MicroFocus Monitoring and Automation Software
- IBM Software Suites
- IBM Watson Technologies
Hardware
Hardware
- SAAS/ On-Premise Solutions
- VOIP & PBX
- Firewall, Router, Switch – Configuration
- Infrastructure Design
- Cisco, Watchguard, Sonicewall, Fortinet Experience
- Server Configurations (Virtual & Baremetal)
- Mobile Hardware Deployment
- HP Printer Management
Engineering
Engineering
- Software Architecture Design
- C++, Objective C, C#
- Systems Administration (Windows Server, Linux, OSX)
- Java, Java Scripting
- Powershell
- Mobile App Development
- Database Design
- MySQL, Oracle, MSSQL, Vertica, DB2
- Visual Basic, .net
- Network Optimization
- Systems Architecture Diagrams
- Data Flow Diagrams
Analyst Skills
Analyst Skills
- Software Roadmap Design (SDLC)
- Agile
- Systems Design
- Vendor & Project Management
- Disaster Recovery
- Data Flow & Process Mapping
- Marketing
- Technical Writing
- Event Planning & Management
- Training Facilitation, Training Video Production
- Urgent/SWAT participation
- Problem Solving
Experience
- Provide technical leadership with solution design and IBM’s technology roadmaps
- Position IBM value through architecture discussions and workshops
- Understand and articulate how IBM’s offerings can be integrated with the client’s existing architecture and how they are differentiated from the competition
- Set the technical strategy for sales opportunities and consult on the development of implementation plans for client’s IBM investments
- Lead requirements gathering and analysis for new projects and new opportunities
- Use technical and business acumen to build and maintain relationships with key client decision-makers, and actively seek new projects/opportunities to promote software sales and adoption
- Consult with clients to design Cognitive, Cloud, Analytics, Security, and Social/Mobile solutions using IBM Capabilities
- Prepare and present client-facing presentations and facilitate whiteboard discussions
- Work as an integral part of a matrix sales team
- Own key executive relationships
- Drive customer success
- Proactively monitor and promote deployment of purchased software products to maximize deployment against targets and eliminate software reversals.
- Identify and track client sponsors and assigned projects for software products in the contract
- Use technical and business acumen to build and maintain relationships with key customer decision-makers, and actively seek new projects/opportunities to promote software adoption
- Helped to build and create and mentor virtual presales team.
- Utilized customer relationship to build strategic partnership with Panera in St. Louis
- Continually creates leading relationships within accounts, spanning across technical and business
- Help to resolve account issues as they arise
- Gathers and assesses customer needs, both business and technical; works with customer IT and LOB management to develop an accurate understanding of business needs and related issues
- Lead generation and opportunity expansion.
- Identifies probable competition and evaluates relative HP strengths
- Architects an appropriate technical solution to meet the customer’s requirements
- Plans for competitive threats through architecture design.
- Optimizes a solution’s fit to the requirements of an opportunity plus the broader customer IT strategy
- Identifies the growth path, scalability options and implications for customer IT strategy and/or related LOB implications of a solution and includes these in design activities and account planning
- Advances opportunities through the use of effective consultative selling techniques
- Builds customer loyalty through being a trusted advisor
- Actively participates with the account team in account and opportunity planning across the Region
- Partners effectively with others in the account to ensure problem resolution and customer satisfaction
- Provides solution advice, proposals, presentations, and other customer communications
- Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design
- Gathers and assesses customer needs, both business and technical; works with customer IT and LOB management to develop an accurate understanding of business needs and related issues
- Identifies related needs (lead generation, opportunity expansion)
- Identifies customer-wide IT parameters and constraints that impact the solution
- Identifies probable competition and evaluates relative HP strengths
- Architects an appropriate technical solution to meet the customer’s requirements
- Optimizes a solution’s fit to the requirements of an opportunity plus the broader customer IT strategy
- Balances and incorporates the inputs of specialists in the solution design
- Adapts solution design to new requirements
- Anticipates and plans for competitive threats
- Establishes the validity of a solution and its components with both short and long term implications
- Identifies the growth path, scalability options and implications for customer IT strategy and/or related LOB implications of a solution and includes these in design activities and account planning
- Builds strong professional relationship with key IT and LOB executives across the Region
- Understands and addresses CxO issues
- Advances opportunities through the use of effective consultative selling techniques
- Builds customer loyalty through being a trusted advisor
- Partners effectively with others in the account to ensure problem resolution and customer satisfaction
- Articulates the details of the team’s component roles in a proposed customer solution
- Actively participates with the account team in account and opportunity planning across the Region
- Provides solution advice, proposals, presentations, and other customer communications
- Analyzes and provides support to deals in the pipeline as appropriate
- Transfers knowledge to account team
- Understands the roles and proactively engages other teams and resources within HP and partners
- Identifies overlooked opportunities suggested by technical expertise
- Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design
- Contributions have major impact across an HP Region and some BU’s, and solid impact on Regional HP business
- Leads the presales direction for assigned account(s) and contributes to the presales direction for the Region
- Breadth of influence goes across multiple organizations within the Business and is sought, valued and used
- Facilitate vendor relations with various companies including HP/EDS/IBM/CA/OpNet/SolarWinds. Create monitoring solutions in cooperation with these companies, as well as help to resolve issues with their respective products.
- Incorporated existing and new monitoring solutions throughout the enterprise.
- Liaison on several projects to ensure monitoring is implemented consistently, to provide a complete solution for the business.
- Lead the “End User Experience” project in which the first true end user experience solution was developed and implemented. This included work with various application teams to understand architecture, as well as working with senior management to provide dashboards, utilized packet capture analysis to reach these goals.
- Managed multiple SharePoint sites.
- Conducted companywide change management calls, participated in several urgents to help resolve enterprise issues.
- Liaison to several teams to help market the idea of monitoring for funding from projects.
- Assisted in company merger in regards to CMDB load, and monitoring solutions. Interacted with various teams to combine and simplify monitoring solutions, while maintaining budget goals.
- Engineer for network monitoring tools, including Solar Winds Orion, Intermapper, HP SaaS BAC, and OpNet.
- Integral part of the initial configuration management project, working with CMDB and developing a mass import method.
- Managed several projects, including the end user experience, Orion, and several smaller projects. Identified tasks, executions, follow up activities, and timelines.
- Contributed to MQ series forklift project, migrating to mid-range hardware.
- Participated in several SWAT/War Room efforts to provide a fresh outlook on situations.
- Assisted in development of metrics and reporting for company executives.
- Created training programs for medium/large groups, focusing on HP technologies and selling strategies.
- One-on-one training with countless store associates as a member of the district training team.
- Lead teams while district management representatives were unavailable.
- Created marketing materials for district sales initiatives many were utilized nationally.
- Attended trade shows to represent HP and demonstrate new technologies
- Developed and implemented large scaled marketing events.
- Worked with customers to provide optimal computing solution for home or business developing multiple integration points of various systems and platforms. Resolved and escalated customer issues, resulting in better mind share for HP.
- Utilized relationships built at various stores to help increase district wide sales and mind share.
- Received greatest sales increase award for multiple quarters.
Owner and sole operator of a small consulting company based in Southern Illinois. Specializing in information technology consulting, as well as event design and management, and social media utilization.
- Work with clients to secure contracts and increase business.
- Work with large and small budgets, optimizing results while minimizing spend.
- Develop and design websites and applications per client needs.
- Growing business through new avenues, including providing monthly services such as web hosting. Providing monthly support to several businesses, and maintenance contracts for existing solutions.
- Create websites and business presence including logos, business cards, and fliers for new businesses.
- Migrate clients from legacy systems to newer compliant systems (HIPAA).
- Daily maintenance, Systems Administration, Migration, Architecture
- Train clients on new systems, and business specific software.
- System administration for local and remote offices, setup and utilize VPN resources (office to office, or client to office)
- Utilize cloud resources to minimize client cost and maximize productivity and portability.
- Automate daily tasks to reduce costs.
- Secure all systems to latest standards.
Client list is available upon request.
- Lead district initiative for technology presence increase
- Opened multiple stores in the St. Louis district
- Developed new sales strategies and techniques to increase revenue and attach with great success. These strategies lead to being named employee of the month on multiple occasions.
- All time high sales for 1 year straight at the Glen Carbon store, accounted for over 50% of entire store sales for that year.
- Visited multiple stores to help increase daily sales.
- Assisted customers with desktop publishing areas, assisted with outside sales and canvasing to increase awareness of services offered.
- Worked with vendors on outside opportunities, including creating and setting up the Working Women’s Survival Show, and local community events.
- Architected technology plan for Lutheran high, including network, systems and software.
- Secured grants from various vendors to upgrade systems to latest technologies.
- Designed and created schools first interactive website.
- Designed security plans and backup policies for all users and pcs.
- Utilized skills to teach/assist in several technologies based classes at the school
- Trained students and teachers on new systems at the school, utilizing visual learning to help speed up the process.
- Continually collected data requirements for all functional areas, to adapt the IT systems to create the greatest ROI for each end user.
Education & Certifications
Bachelor’s Degree, Computer Science | (2005-2010)
Certifications
References
Ryan was one of the best sales reps I had the pleasure of working with. His technical knowledge is second to none. In addition, his selling skills are top notch. His approach to customers is always friendly, informative, helpful, and very effective. He's a pro at building and maintaining relationships in a sales context. Ryan never passes up a chance to help someone else or go the extra mile to get the job done. He is never satisfied with the status quo, and always strives to accomplish more. In short, Ryan's a top performer who'd be a major asset to any team.
Ryan is an outstanding technical sales person. As a sales lead, I partnered with Ryan on a group of HP Software Enterprise accounts. His dedication and knowledge of IT Operations Management Solutions is impressive. Further, Ryan put forth extra effort to understand the client's needs and established credibility and an advisory relationship - a skill rarely seen from technical sales. I highly recommend Ryan.
If someone is going to figure out how, when, what and where...it is Ryan. He is incredibly bright and always willing to lend a helping hand. Working solo or on a team I'm confident that Ryan is a definite VIP. Ryan is an asset that any company/employer would be fortunate to have.
Ryan is an exceptional Technical Solutions Architect. His technical skills as well as his customer service skills exceed expectations. Ryan is reliable, accountable and very knowledgeable. Ryan is a pleasure to work with and I look forward to working with Ryan in the near future.
Contact me
Want to Work with Me?
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Address
St. Louis, MO